Why do I need my equipment servicing?
Equipment manufacturers along with government and independent healthcare regulators all recommend that equipment is serviced and electrically safety tested. Failure to comply with these recommendations will invalidate any warranties and would place ownership of any failures firmly on the organization. Litigation can run into millions, however by showing responsibility for staff and patient safety by adhering to these recommendations, organisations can limit liability should a piece of equipment fail.
Can anybody carry out planned preventative maintenance?
No. Original manufacturers are clamping down on untrained individuals in an attempt to protect company profiles and are reluctant to provide spare parts and technical support. Electro Medical Services Ltd is specifically trained as Bio-Medical Engineers and have over 18 years experience within the NHS and private healthcare sectors. With a strong medical background our engineers have a clinical understanding which non-medical engineers lack, thus aiding communication and understanding of problems.
Where specialist training has been required our engineers have attended Equipment Manufacturers training courses.
Can you offer contracts?
We can tailor make contracts to suit your needs. Contracts can range from just Electrical Safety Testing & Calibration, repair, Planned Preventative Maintenance or a combination of any of these services. For fully comprehensive cover we offer Extended Warranty Contracts to include all the above with the added benefit of Emergency Callouts for repairs and breakdowns on-site.
Do you provide documentation to support servicing?
Yes, we provide full certification for your records.
What is the difference between electrical safety testing, calibrating and planned preventative maintenance?
An electrical safety test determines the electrical safety of the device; it does not verify functionality, calibration or operation of the machine. In simple terms this test means the equipment should not pose an electrical hazard to the user or patient. Calibration is a way of verifying machines accuracy to a known standard. This can help to minimise misdiagnosis by identifying poorly calibrated equipment. Planned preventative maintenance (PPM) is a philosophy that all manufacturers support. The principle is to eliminate equipment downtime and enhance patient safety by picking up potential failures before they occur by carrying out regular performance verification and electrical safety tests. Parts that can deteriorate over time can also be replaced before they affect equipment performance for example non invasive blood pressure cuffs, hoses and interconnections. Ultimately this working practice can extend the life of equipment, thus providing a more accurate method when budgeting for replacements.
What is PAT testing and do you offer this service?
PAT testing (portable appliance testing) is an electrical safety test intended for domestic equipment i.e. Kettles, Televisions etc. It is not suitable for medical equipment as it doesn't carry out appropriate tests. All medical equipment should be electrical safety tested with equipment specifically designed for medical devices as laid out in IEC60601 and MHRA guidance on electrical safety testing.
We therefore do not offer PAT testing; however we do offer the correct medical devices electrical safety test.